For an instant password reminder click here. Most other issues, including change of email address or password, can be resolved quickest by referring to the Frequently Asked Questions page.

If you don't find the answer there I suggest you email me - this will not only ensure that I have your correct email address (you'd be surprised how many people mistype their address), it will also allow you to describe the contents of the email accurately, ensuring a faster response.

(Note: although I don't publish the LostCousins email address on the website, it's included in EVERY email I send out - unlike some websites I don't use 'noreply' addresses.)

ONLY use the form below if you're NOT yet a member:

Email address*
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IMPORTANT: if you have recently registered, but have not received your temporary password, this may be because your email provider has rejected our email. Please include an alternative email address in your message if possible.

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You may also contact us by post at the following address (but please note that emails and messages sent via this page will be dealt with much more quickly):

Lost Cousins Ltd, Alsa Wood House, Stansted, Essex, CM24 8SU United Kingdom

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