For an instant password reminder click here.

Most other issues, including change of email address or password, can be resolved quickest by referring to the Frequently Asked Questions page.

If you don't find the answer there I suggest you email me - although I don't publish the LostCousins email address on the website, it's included in EVERY email I send out - unlike some websites I don't use 'noreply' addresses.)

If you're NOT yet a member please use the email address:

You may also contact LostCousins by post at our registered address:

Lost Cousins Ltd, Alsa Wood House, Stansted, Essex, CM24 8SU United Kingdom

Ancestry UK